No Returns nor Exchange
- Goods sold are non-returnable nor exchangeable unless otherwise agreed in writing.
Kindly check your orders
- You are advised to check that you have received your goods in good order and condition.
Defects, Wrong Product Delivered, Corked Wines
- Any defects, wrong product delivered, corked wines should be made known to us (by phone or email) within 3 working days from the date of receipt of goods.
For rightful claims, we will offer a refund on the damaged / defective product within 3 working days from the date of receipt of complaint.
We will arrange for the collection of the defective product at our cost.
We apologise in advance for the inconvenience caused.